Q1: What is included in the Operations Care plan? A1: The Operations Care plan includes add-ons installation (up to 2 per month), usability inquiries, backend configuration (2 setups), CSS customization (4 requests), layout content customization (2 changes), bug fixes (3 issues), and layout translation (3 translations).

Q2: What is included in the Platform Care plan? A2: The Platform Care plan includes all features of the Operations Care plan, plus server monitoring (one-time), backup and restore services (one-time), CS-Cart and add-ons upgrade services (for available upgrades), repeated enhancements, quick customizations (4 requests), a discount on SonoTrix add-ons (5%), and the creation of one static page per month.